ReserveBook your free gap report

Terms of Service

Effective date: August 30, 2026 · Last updated: September 3, 2026

These Terms of Service (the “Terms”) govern your access to and use of Reserve (the “Service”), operated by Sigma7 Group Inc (“Reserve,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract to use the Service. Your registration information must be accurate, and you represent that you have authority to bind any organization on whose behalf you use the Service. You are responsible for keeping your account credentials confidential and for all activity under your account. Report any unauthorized access immediately. Sharing or transferring accounts, and automated account creation, are prohibited.

2. Description of the Service

Reserve helps contractors and other businesses keep equipment warranties registered. Depending on your plan, the Service reconciles the equipment you purchased against manufacturers’ registration records, validates serial numbers, tracks registration deadlines, prepares validated submission packets, and produces reports (such as gap reports). The Service offers free and paid tiers; features, pricing, and packaging may change at any time.

Reserve does not store your manufacturer-portal passwords and does not log in to manufacturer portals on your behalf using your credentials. Registrations are submitted by you in your own session, or by a user you expressly provision for that purpose. You remain responsible for completing and confirming each registration with the manufacturer.

3. Subscriptions, fees, payments, and refunds

Paid plans may be billed on a subscription and/or per-registration basis as described at purchase. Subscriptions renew automatically unless canceled before the renewal date. You authorize us (and our payment processor) to charge your payment method. Processing fees are non-refundable except where required by law or expressly stated. Failed payments may result in suspension or downgrade, and you remain responsible for applicable taxes. You may cancel at any time, effective at the end of the current billing period. Cancellation and refund requests can be made through your account or by email to hello@tryreserve.ai.

4. Your content and responsibilities

“User Content” means the data and materials you or your collaborators submit — including distributor and supply-house invoices, purchase records, equipment model/serial/date information, registration records, homeowner or customer contact details, messages, and notes. You retain ownership of your User Content. You grant Sigma7 Group Inc a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify (for technical purposes), display, and transmit your User Content solely to operate, improve, and provide the Service.

You are solely responsible for:

  • The accuracy, completeness, legality, and quality of your User Content.
  • Having the rights to upload invoices, documents, and information about equipment, homeowners, customers, or other third parties.
  • Obtaining any consents required to share personal data (such as homeowner contact details) with us or with collaborators you invite.
  • Backing up critical User Content; the Service is not a backup service.
  • All decisions you make based on stored information or Service outputs, including registration status, deadlines, gap reports, and AI-assisted suggestions.

We do not verify the accuracy of User Content, and you are responsible for correcting information that is inaccurate or out of date.

5. Acceptable use

You agree not to:

  • Submit unlawful, defamatory, harassing, fraudulent, or infringing content, or content that violates privacy or third-party rights.
  • Upload malware, viruses, or disruptive code.
  • Access accounts, data, or systems without authorization.
  • Reverse engineer, scrape, or extract data from the Service except through features we expressly provide.
  • Send unsolicited communications or spam.
  • Misrepresent your identity or your authority over the data you submit.
  • Resell, sublicense, or commercially exploit the Service beyond what we expressly permit.
  • Interfere with the operation, security, or availability of the Service.

We may (but are not obligated to) review, monitor, and remove User Content we believe violates these Terms or the law, and may suspend access to protect the Service, our users, or third parties.

6. Access to your data

We may access, review, and process User Content to: investigate suspected violations of these Terms or the law; respond to support requests, technical issues, or abuse reports; comply with legal process or regulatory obligations; detect and prevent fraud or security incidents; and operate and improve the Service (including AI-assisted features) as described in our Privacy Policy. Access by our personnel is limited to authorized employees and contractors with a legitimate operational reason.

7. AI-assisted features

The Service includes AI-assisted features, such as automated extraction of model and serial information from invoices and data plates, validation, and reporting. You acknowledge that:

  • AI outputs may be incomplete, inaccurate, outdated, or unsuitable.
  • AI outputs are not professional advice (legal, warranty, insurance, tax, or otherwise) and are not a substitute for professional consultation.
  • Registration status, deadlines, and gap reports are informational; you must verify them against the manufacturer’s own records before relying on them or submitting a registration.
  • User Content may be processed by our systems and by trusted third-party AI providers, as described in our Privacy Policy.

AI features may be modified, restricted, or discontinued at any time.

8. Collaborators and sharing

The Service lets you share information — such as gap reports and unit data — with team members and others through invitations, roles, and shareable links. You are responsible for choosing appropriate recipients and access levels, for revoking access when it is no longer appropriate, and for the handling of any personal data (such as homeowner details) you share. People you invite are also bound by these Terms.

9. Third-party services

The Service may integrate with or display information from third parties, including manufacturers’ registration and lookup systems and distributor data. We do not endorse and are not responsible for third-party services, websites, or the manufacturers’ systems. Any relationship or transaction between you and a manufacturer, distributor, or other third party is solely between you and that party.

10. Intellectual property

The Service — including its software, design, and the “Reserve” name, logos, and related materials — is owned by Sigma7 Group Inc or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. You may not copy, modify, distribute, sell, or create derivative works except as expressly permitted.

11. Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant Sigma7 Group Inc a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without obligation to you.

12. Beta and early-access features

Reserve is offered as an early-access product, and some features may be provided as beta or preview features. These are provided “as is,” may be unstable, may change without notice, are not subject to the same support expectations, and may be discontinued at any time.

13. Suspension and termination

You may close your account at any time through your account settings or by contacting us. We may suspend or terminate access, with or without notice, if you violate these Terms or the law, if your account poses a security, legal, or operational risk, if payment fails and remains unresolved, if required by law, or if the Service (or a portion of it) is discontinued. Upon termination your right to use the Service ends immediately, and User Content may be deleted after a reasonable retention period as described in our Privacy Policy. Provisions intended to survive termination — including ownership, disclaimers, limitations of liability, indemnification, and dispute resolution — survive.

14. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DATA, AI OUTPUT, REGISTRATION STATUS, OR INFORMATION PROVIDED THROUGH THE SERVICE WILL BE ACCURATE OR RELIABLE. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SIGMA7 GROUP INC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

16. Indemnification

You agree to defend, indemnify, and hold harmless Sigma7 Group Inc and its affiliates, officers, directors, employees, and agents from claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising from your User Content, your use of the Service, your violation of these Terms or applicable law or third-party rights, or information you share with collaborators or third parties through the Service.

17. Governing law and dispute resolution

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-laws rules; the Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions below. Before bringing a formal claim, the parties agree to attempt to resolve the dispute informally by sending written notice to hello@tryreserve.ai; if the dispute is not resolved within 60 days, either party may proceed to arbitration.

Except for the carve-outs below, any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration, administered by the American Arbitration Association under its applicable rules, before a single arbitrator seated in Westborough, Massachusetts, and not in court. Class action waiver: claims may be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative action. Either party may still bring an individual claim in small-claims court, and either party may seek injunctive or equitable relief in court to protect intellectual property or confidential information. You may opt out of arbitration by sending written notice to hello@tryreserve.ai within 30 days of first accepting these Terms. This section survives termination.

18. Changes to these Terms

We may update these Terms from time to time. For material changes we will provide notice by email or within the Service before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms; if you disagree, discontinue use.

19. General

These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service. If a provision is unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them freely.

20. Contact

Sigma7 Group Inc
Email: hello@tryreserve.ai

Questions about these Terms? Email hello@tryreserve.ai.